Privacy Policy

At TrustGQ, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Google Reputation Management services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you contact us, place an order, or use our services, we may collect:

  • Full name

  • Email address

  • Phone number

  • Business name and address

  • Google Business Profile details

  • Payment-related information (processed securely via third-party payment providers)

b) Non-Personal Information

We may automatically collect certain non-identifiable information, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the website

  • Referral source

This data is used solely for analytics, security, and service improvement purposes.

2. How We Use Your Information

We use the collected information to:

  • Provide and manage our Google Reputation Management services

  • Communicate with you regarding orders, updates, and support

  • Process payments and issue invoices or refunds

  • Improve website performance and user experience

  • Comply with legal and regulatory requirements

  • Prevent fraud, abuse, or misuse of our services

3. Sharing of Information

TrustGQ does not sell, rent, or trade your personal information.

We may share information only in the following circumstances:

  • With trusted third-party service providers (payment processors, analytics tools) strictly for service delivery

  • To comply with legal obligations, court orders, or law enforcement requests

  • To protect the rights, property, or safety of TrustGQ, our clients, or others

All third parties are required to maintain confidentiality and data security.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience

  • Analyze traffic and usage patterns

  • Improve marketing and website performance

You may choose to disable cookies through your browser settings, though this may affect certain website functionalities.

6. Third-Party Links

Our website may contain links to third-party websites or platforms (such as Google). TrustGQ is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies independently.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with legal, accounting, or reporting obligations

Once no longer required, data is securely deleted or anonymized.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data

  • Request correction or updates

  • Request deletion of your data

  • Withdraw consent where applicable

To exercise these rights, please contact us using the details provided below.

9. Children’s Privacy

TrustGQ does not knowingly collect personal information from individuals under the age of 18. If we become aware that such data has been collected, we will take immediate steps to delete it.

10. Policy Updates

TrustGQ reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, you may contact us at:

TrustGQ
3334 Pleasant Hillway,
Folsom, CA 95630